Exchange policy


We accept requests for Exchange of item to a different size in the same style. 

You can either exchange in store or by mail.

After we receive the item, we will proceed to mail out your requested new size and we will undertake the re-shipment cost (for one Exchange). In the event that your requested size is not available, we will refund your order. 

No Exchanges on sale or discounted items at all times.

Exchange requests should be directed to cs_sg@carhartt-wip.com within 10 business days of receiving your order. Within 24 hours you will receive a return authorisation number (RMA), at which point you may proceed to return the product(s) to the below address.

Please ensure Exchange items are still in their original condition (new, tagged, unwashed, unworn). Returned items that are deemed worn, untagged, washed or damaged will be sent back to you at your expense.

Attn: Carhartt WIP
333A Orchard Road
#02-21 Mandarin Gallery
Singapore 238897


 

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